All Systems Operational

About This Site

Welcome to Predoc’s status page! This page provides real-time visibility into the status of our platform and APIs, including any ongoing incidents, scheduled maintenance, and service disruptions.

We share timely updates here as we investigate and resolve issues, and will continue providing updates until they are fully resolved. If you are experiencing an issue that is not listed, please reach out to our support team at support@predoc.ai or integrators@predoc.ai.

Partner API Operational
90 days ago
99.99 % uptime
Today
Partner API – Production Operational
90 days ago
99.98 % uptime
Today
Partner API – Sandbox Operational
90 days ago
100.0 % uptime
Today
Platform (Web Application) Operational
90 days ago
99.99 % uptime
Today
Patient & Request Management Operational
90 days ago
99.98 % uptime
Today
Patient List & Navigation Operational
90 days ago
100.0 % uptime
Today
Data Retrieval – Provider Records Operational
90 days ago
100.0 % uptime
Today
Data Retrieval – HIE Operational
90 days ago
99.98 % uptime
Today
Data Retrieval – Medications Operational
90 days ago
99.98 % uptime
Today
Data Retrieval – Facesheets Operational
90 days ago
100.0 % uptime
Today
User & Access Management Operational
90 days ago
100.0 % uptime
Today
Document Uploads Operational
90 days ago
100.0 % uptime
Today
Reporting & Exports Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 27, 2026

No incidents reported today.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026
Completed - The scheduled maintenance has been completed.
Jul 22, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 20:30 EDT
Scheduled - We will be performing scheduled maintenance to deploy an updated version of our platform. During this window, the service may be intermittently unavailable while updates are applied.

This release includes:
• Improved medical record organization and reviewability
• Stability fixes and minor enhancements

Jul 22, 18:42 EDT
Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026
Completed - The scheduled maintenance has been completed.
Jul 16, 21:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 20:30 EDT
Scheduled - We will be performing scheduled maintenance to deploy an updated version of our platform. During this window, the service may be intermittently unavailable while updates are applied.

This release includes:
• Improved Clinical Summary generation to support more consistent source document selection
• Stability fixes and minor enhancements

Jul 15, 15:37 EDT
Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.