All Systems Operational

About This Site

Welcome to Predoc’s status page! This page provides real-time visibility into the status of our platform and APIs, including any ongoing incidents, scheduled maintenance, and service disruptions.

We share timely updates here as we investigate and resolve issues, and will continue providing updates until they are fully resolved. If you are experiencing an issue that is not listed, please reach out to our support team at support@predoc.ai or integrators@predoc.ai.

Partner API Operational
Partner API – Production Operational
Partner API – Sandbox Operational
Platform (Web Application) Operational
Patient & Request Management Operational
Patient List & Navigation Operational
Data Retrieval – Provider Records Operational
Data Retrieval – HIE Operational
Data Retrieval – Medications Operational
Data Retrieval – Facesheets Operational
User & Access Management Operational
Document Uploads Operational
Reporting & Exports Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 26, 2026

No incidents reported today.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

Completed - The scheduled maintenance has been completed.
Oct 22, 21:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 20:30 EDT
Scheduled - We will be performing scheduled maintenance to deploy an updated version of our platform. During this window, the service will be intermittently unavailable while updates are applied.

This release includes:
• Enhanced Facesheets workflows and data consistency.
• Improved validation and HIE reporting.
• Stability fixes and minor enhancements.

Oct 21, 20:02 EDT

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

Completed - The scheduled maintenance has been completed.
Oct 15, 21:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 20:30 EDT
Scheduled - We will be performing scheduled maintenance to deploy an updated version of our platform. During this window, the service will be intermittently unavailable while updates are applied.

This release includes:
• Enhanced HIE capabilities with improved source document delivery.
• Enhanced clinical data delivery and document processing across workflows.
• Stability fixes and minor enhancements.

Oct 15, 12:31 EDT

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.